Frequently Asked Questions

Your Questions Answered


If you have any general questions or support issues be sure to have a look through the FAQs below for some immediate answers.

Why do I need a website?

A website gives your business all year round exposure. Your visitors can view information about your products and services online, which can save you time and money by reducing the number of queries you need to deal with directly. If potential customers don’t find your website online they’ll find your competitors’ websites. The reach of your company can be increased and strengthened by one of our professionally designed websites.

What is WordPress?

WordPress is a popular Content Management System (CMS) that runs behind the scenes of the websites of many Fortune 500 companies, and our CMS websites use WordPress too! Here’s just a few reasons why we believe you’ll appreciate WordPress:

  • It includes powerful features to add, edit and delete text & images,
  • You can freely update your website’s content 24 hours 7 days week,
  • It allows visitors to find important information using its powerful search functionality,
  • There are thousands of additional plugins, many free that add additional functionality,
  • It’s one of the easiest systems to use and there is a plethora of 3rd party support online.

How much will the project cost?

Each project is different so it’s difficult to say exactly how much your project will cost. We normally charge a fixed price based on the work involved, allowing you to manage your budget effectively. Sometimes, however, we may have to provide an estimate where the project is quite complex or there may be unknown costs involved. We can provide you with a no obligation quote/estimate.

How long will my project take?

Each project is different, so the amount of time taken will vary. We will work toward the agreed deadline, but time taken to complete your project may vary because there may be a delay in us waiting for content such as text, images etc from you.

Do we need to have a face to face meeting?

For small projects a face to face meeting isn’t normally necessary and these projects are completed with contact via email and telephone only. Large projects, may require a face to face meeting.

Do I need to purchase a domain name and hosting?

We will help you purchase the domain name and hosting and we will normally setup your domain name and hosting so you don’t have to worry about the technical aspects.

Can the website be freely updated?

If you purchase or have purchased a content management based website design service (i.e. one based on Wordpress), you will be able to update the content of the website yourself freely and easily at anytime.

If you purchase or have purchased a static HTML based website design, you can still edit the page(s) yourself, but this may be complicated with training. If you require us to edit the content, we can do this for you for a fee based on how much work is involved.

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Still Have a Query?

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